Customer Testimonials

Jason was so helpful throughout my first time at the dealership service department!

Quick, Thorough, and Friendly! Jason & the other gentleman assisting customers were very friendly…truck was due for service and they were offering a special on synthetic oil changes.

After a long week of shopping for a truck I ended up at Jenkins Chevy I must say from start to finish it was a great experience very laid back fun experience and there vehicles were what they said they were not dented up work trucks like I experienced at other places I’m not a flashy suit and tie kind of man other places didn’t take me serious I truly believe it was because I walked in in work clothes looking like a bum Jenkins took me serious I bought a new 2500 hd and my son bought a ... Read More

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Google - Nov 14, 2026

After a long week of shopping for a truck I ended up at Jenkins Chevy I must say from start to finish it was a great experience very laid back fun experience and there vehicles were what they said they were not dented up work trucks like I experienced at other places I’m not a flashy suit and tie kind of man other places didn’t take me serious I truly believe it was because I walked in in work clothes looking like a bum Jenkins took me serious I bought a new 2500 hd and my son bought a corvette don’t waste time just go visit Jenkins for your new Chevy Sincerely Captain Steven Phillips

What an amazing group of people, including my boy nate, I give them twelve stars, but I can only give five on this site

Service checked vehicle as scheduled and returned it telling me that thevibrations in the transmission are normal. They shake the vehicle to the extent that the coffee in the cup holder splashes out. My next step is to reach out to g m corporate.

Paul was great highly recommended.

Service writer Jason was Fantastic kept me updated on everything !!! Made experience great!!! Also completed Recall service!!!

Well organized staff and service, on time and took care of my recall at NC, A VERY NICE AND CLEAN DEALERSHIP. MANY THANKS, GARY

The service representative, Ciera (I believe ) was pleasant and thorough, explained everything about the services received. I arrived before my scheduled appointment, but they took me in right away and performed the services that I needed, I was out the door fairly quickly.

The service tech that checked me in was great. Wait time was average but when I got in my car there were grease marks on my door and the steering wheel also left my hands black.

Provided a review of my service frustrations on the Jenkins main Google page. The manager reached out and said she wanted to make it right, and would contact me on November 2, 2026 to schedule for the vehicle to be brought back to the shop. Here we are, on November 13, 2026, and I still have received no call, so adding my review here as well. This service shop has my phone number as I’ve brought it in numerous times in the last year. I’m extremely disappointed with my experience. My brand-new Chevy Equinox has had a persistent plastic rattling noise while ... Read More

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Google - Nov 13, 2026

Provided a review of my service frustrations on the Jenkins main Google page. The manager reached out and said she wanted to make it right, and would contact me on November 2, 2026 to schedule for the vehicle to be brought back to the shop. Here we are, on November 13, 2026, and I still have received no call, so adding my review here as well. This service shop has my phone number as I’ve brought it in numerous times in the last year. I’m extremely disappointed with my experience. My brand-new Chevy Equinox has had a persistent plastic rattling noise while driving, which is incredibly frustrating in a new vehicle. I initially brought it in for warranty service, only to be told that the technicians couldn’t hear anything. On my second visit, I had to personally drive a technician around to demonstrate the noise before they were finally able to acknowledge it. I was then told the issue had been fixed. Unfortunately, since getting my vehicle back, the rattling has been constant. In fact, it seems just as bad, if not worse, than before. At this point, I’m honestly questioning whether the issue was ever actually addressed. I understand that diagnosing noises can sometimes be challenging, but this is a brand-new vehicle, not a used car with years of wear and tear. I shouldn’t have to repeatedly bring it in for the same unresolved issue, especially under warranty. What’s most disappointing is the lack of confidence I now have that the work was actually completed as promised. I expected better service and, more importantly, a resolution. I just want my brand-new Equinox to drive like a brand-new vehicle should.

What a great experience working with Nate as a sales representative, best experience we have ever had buying g a car!!!

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Service was good. I was a little put off by being told I needed other transmission service etc. My service schedule just said oil change based on mileage.

All the personnel I have dealt with have been a pleasure to deal with, from the mgrs out front , sales personnel Tommy, in particular, (a great guy and standup rep for Jenkins Chevrolet. In the Service department i've feel fortunate to be assigned to Jason who tries his best do the right thing with scheduling and and ease the surprises of some of the bills. My thanks to Jenkins Chevy and their personnel.

Paul was a great salesman and extremely helpful. Ryan was super helpful as well. They did what they said they would and were very professional.

The price is for so high

Jenkins Chevy in Venice fl did a superb job on my sons 2018 Camaro ss

I had a great experience buying my car! Come visit them and ask for Paul!!

Awesome service

It has been an absolute pleasure to work with Nate. His knowledge, professionalism and attention to detail is unmatched to any salesperson we have ever worked with when purchasing a new vehicle. We will recommend him to our family and friends. Thank you Nate!

Paul was a Great Sales Man , Highly recommend!! call Paul!!

Paul Palma was a fantastic person to work with and I highly recommend him. Thank you Paul for helping us find our dream car and making the whole process seamless.

We had a wonderful experience purchasing a used car from this dealership. Our sales representative, Paul Palma, was extremely helpful throughout the entire process, and the management team was equally accommodating. Our car was delivered promptly, beautifully detailed, and ready to go. The entire experience was smooth and efficient. We highly recommend this dealership !

Paul was great very helpful and very kind very willing to help

Cierra and Andre were helpful.

Paul did a wonderful job. Very professional and helpful! Highly recommend! 😊

Chatted with Chelsea first and she was very helpful... she then got us in contact with Justin Dehart. Justin did a great job. After talking for awhile he said, "I know just the truck you want"... and he was right. We arrived at the dealership about 4 pm and folks stayed until 8:30 pm to finish all the paperwork. We then drove our new truck home.

Nate (the great) was our sales representative and we could not have been luckier to meet him. He was polite, humorous, knowledgeable and an overall joy to work with. We never felt pressured or had the feeling that he was “just trying to make a sale”. After walking us through everything that we needed, he set us up with Jake the Sales manager who brought the same energy, enthusiasm and professionalism as Nate and he helped us finish of the day with the purchase of our new SUV. Top notch sales!!! Thanks again.

Service department was amazing!! Jason was a pleasure to deal with, went out of his way to help us.

Thankfully the team at Jenkins fixed my Trav in one day. Then I they picked me up so that I could pick it up. I had the nicest driver! Staff were all very nice.

Service was done quickly and efficiently . Did not wait long.

I was able to get an appt. Same day. Fast. Efficient service. Also they will advise you of what work should be done wwwith no pressure of buying

From the moment I made my appointment that I dealt with Cierra, the process was painless and clear. I couldn't have asked for a better experience. This young lady really enjoys her job.

Always good and pleasant to deal with. I

Service labor prices are good for a dealership. They always get me a rental car and explain everything they are working on. My mechanic contacts me with details of what they find and include video evidence of the findings and of the completed work. They have a nice seating area for guests, complimentary coffee/drinks. The staff is friendly and helpful. I had a transmission problem with my truck. Hendricks Chevrolet in Cary North Carolina couldn't figure it out. These guys figured it out and replaced the transmission hydraulics, a known recall issue. Truck runs great now!

Had oil and filter with rotation done. Scheduled first thing Saturday morning. I was in and out! Great Job!

Great communication and reasonable prices for service.

The service department is always on point -thank you for your good service

Tried several things, took to Jenkins Chevy, found and fixed, not charged for sensor even. 2007 Hummer H3, GMC said they not work on old ones. Thinking of taking back for just a good overall checkup.

(Translated by Google) They were very patient with me, I highly recommend them. I left very happy with my purchase. (Original) Me atendieron con mucha paciencia yo lo recomiendo 100% me fui muy feliz con la compra

Payton is an amazing salesman who is determined to get you everything that you want! This is my family’s 3 purchase from Jenkins and Payton has been a the helm for all of them. The staff at Jenkins also gets 5 stars for treating you like a person! Not a number! Thank you all for this wonderful experience! I will definitely recommend Jenkins to anyone in need of a vehicle!

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Too early to tell if the work that was done fixes the issue. Your service communication is horrific. Worst ever. Could not get in touch with my service advisor. Left messages and sent texts and no return call or text. I cannot believe how bad it was.

Great overall experience between getting an appointment, clear communication, process explanation, and the entire customer service tech team with execution

5/5 Stars — Exceptional Service & Above-and-Beyond Dedication! I had an incredible experience working with Nate. Long before I ever stepped foot on the lot, Nate spent time working with me online, answering all my questions patiently and helping me figure everything out without any pressure. He also sent me a personalized video of the car! When I finally went in yesterday around 5pm, he put in serious work to get the deal finalized—even staying with me until 9:30PM last night to make sure every single detail was wrapped up smoothly. You don't find dedication and genuine customer care like ... Read More

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DealerRater - Oct 30, 2026

5/5 Stars — Exceptional Service & Above-and-Beyond Dedication! I had an incredible experience working with Nate. Long before I ever stepped foot on the lot, Nate spent time working with me online, answering all my questions patiently and helping me figure everything out without any pressure. He also sent me a personalized video of the car! When I finally went in yesterday around 5pm, he put in serious work to get the deal finalized—even staying with me until 9:30PM last night to make sure every single detail was wrapped up smoothly. You don't find dedication and genuine customer care like this very often. If you want someone who will truly go the extra mile for you, do yourself a favor and ask for Nate!

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11/13/26 Update: Manager reached out to me and stated she would call me back to schedule the service, on Monday November 2nd and that did not happen. I’m extremely disappointed with my experience. My brand-new Chevy Equinox has had a persistent plastic rattling noise while driving, which is incredibly frustrating in a new vehicle. I initially brought it in for warranty service, only to be told that the technicians couldn’t hear anything. On my second visit, I had to personally drive a technician around to demonstrate the noise before they were finally able to acknowledge it. I was then ... Read More

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Google - Oct 30, 2026

11/13/26 Update: Manager reached out to me and stated she would call me back to schedule the service, on Monday November 2nd and that did not happen. I’m extremely disappointed with my experience. My brand-new Chevy Equinox has had a persistent plastic rattling noise while driving, which is incredibly frustrating in a new vehicle. I initially brought it in for warranty service, only to be told that the technicians couldn’t hear anything. On my second visit, I had to personally drive a technician around to demonstrate the noise before they were finally able to acknowledge it. I was then told the issue had been fixed. Unfortunately, since getting my vehicle back, the rattling has been constant. In fact, it seems just as bad, if not worse, than before. At this point, I’m honestly questioning whether the issue was ever actually addressed. I understand that diagnosing noises can sometimes be challenging, but this is a brand-new vehicle, not a used car with years of wear and tear. I shouldn’t have to repeatedly bring it in for the same unresolved issue, especially under warranty. What’s most disappointing is the lack of confidence I now have that the work was actually completed as promised. I expected better service and, more importantly, a resolution. I just want my brand-new Equinox to drive like a brand-new vehicle should.

My 10/2026 experience with Jenkins was an unmitigated disaster. I needed four new tires for my ‘24 Corvette. I called and had the tires held there. They required me to make a “hold” appointment. I told them the car may not be shipped to FL by the time they wanted the appointment. The Jenkins rep said no problem ~ it was just a “hold appointment”. I was called a few days before the appointment to confirm the 10/19/26 appointment. I told the Jenkins rep that the car would not be shipped to FL in time for the appointment. They said that they understood and ... Read More

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Google - Oct 28, 2026

My 10/2026 experience with Jenkins was an unmitigated disaster. I needed four new tires for my ‘24 Corvette. I called and had the tires held there. They required me to make a “hold” appointment. I told them the car may not be shipped to FL by the time they wanted the appointment. The Jenkins rep said no problem ~ it was just a “hold appointment”. I was called a few days before the appointment to confirm the 10/19/26 appointment. I told the Jenkins rep that the car would not be shipped to FL in time for the appointment. They said that they understood and to call back when the car was in FL. On 10/19, I received numerous texts, emails and phone calls asking me where I was and why I missed my appointment. They informed me that they were going to release the held tires back into inventory. I called back the next day and reexplained the situation. They apologized and said there was a miscommunication. I called Jenkins when the car was delivered to their dealership. They informed me that they did not have the car even though the shipper took pictures of the car delivery at Jenkins. I called Jenkins and told them that they had the car. It took a while but they finally realized that the car was in their possession. All the while, for about two months, Jenkins is trying to get me to trade in my ‘24 Stingray and purchase a 2026 Z06. I am on the fence on this upgrade but am listening. I made an appointment with a salesman to check out and test drive the ‘26 Z06. I confirm about 3 texts and 3-4 emails that I will be stopping by to see the car. While I am online, I look at the car at 8:00 AM that morning, I get a call at 8:03 AM from a different rep at Jenkins asking me if I can come in and see the car today. I tell the rep that I already have an appointment to see the car at 10:00 AM. She insists that I am incorrect and I don’t have an appointment to see the car. At this point, I reluctantly go see the car. When I arrive at the dealership at 10:00 AM, I find the Z06 smack in the middle of the showroom with no battery charge and it cannot be driven. I go back and forth with the salesman who really knows nothing about the car. As I get impatient, the salesman starts directing moving the other cars in the way of the Z06 and tells me that we can take the car outside and that I might be able to start the engine (no test drive). At that point, I don’t want the car if it was free and I go to the service department to see if my ‘24 Corvette service is complete. The service advisor says that it is. I inform the service advisor that I will hold off on paying for tires for a little bit as I might be buying a new car from the dealership. The advisor says “well one of you better be paying for these tires”. At that point, I don’t want the car if Jenkins paid me to take it. I start to leave and inform the salesman that everyone in this building who could have inhibited him from selling this car to me today did their best job. After I left, the GM quickly called me. He sounded like a smart guy and apologized about everything. I told him I wanted to stop receiving AI-generated texts and emails from Jenkins. This review of Jenkins is my response to the second request for my input via text or email (after I was told by the GM that I would receive no more contact from Jenkins) about my experience at Jenkins. I have purchased over 50 new cars in my life (mostly GMs). I would not do business with Jenkins again if the cars from them were free.

They had over a week to prepare cars for me to look at, TJ the sales manager was horribly unprofessional and disrespectful. Have no corporate options. I was constantly disrespected and will make it a point to share this everywhere. I’m a multimedia company. The messed up bad. Trash. The management needs fired. Never ever going back

I have to the service dept. twice and had two negative experiences

This time I wasn't happy with the service representative he was new and didn't understand what warranty pricing was and if I wasn't really paying attention I would have paid like $250 more than the actual price of what was done and covered under warranty.

Great dealership to work with! Excellent people and willing to explore options that match your requirements!

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Justin Dehart is a very helpful, knowledgeable, intelligent and personable young man The rest of staff is kind and helpful also

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Make sure everything works before you drive your newly purchased vehicle off the lot. After having my vehicle for 3 days, the liftgate quit working. After multiple phone calls and messages to salesman Jesse Jones with no return call, I took a half a day off of work and drove 21 miles from Sarasota to speak with someone at the dealership. That trip and time off work was pointless as all I got from finance manager Nicholas Cloud was sarcasm and an attitude. Nicholas said that Jesse was busy and didn't have time to return any phone calls. If I wanted ... Read More

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Google - Sep 20, 2026

Make sure everything works before you drive your newly purchased vehicle off the lot. After having my vehicle for 3 days, the liftgate quit working. After multiple phone calls and messages to salesman Jesse Jones with no return call, I took a half a day off of work and drove 21 miles from Sarasota to speak with someone at the dealership. That trip and time off work was pointless as all I got from finance manager Nicholas Cloud was sarcasm and an attitude. Nicholas said that Jesse was busy and didn't have time to return any phone calls. If I wanted them to fix it I would have to pay for it. I didn't go there with an attitude I didn't deserve to be treated that way.

We brought our Suburban to Jenkins several times for an ongoing transmission issue. During the first visit, we were told it needed an update and that we should consider a transmission flush. At the second visit, we trusted the service department’s recommendation and had the flush completed in hopes of stopping the chugging. Unfortunately, the issue became noticeably worse afterward. When we returned again, we were told the vehicle had not been updated and that the transmission fluid was low—despite no leaks being found. We were then told a technician drove the vehicle 20 miles and confirmed the chugging ... Read More

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Google - Sep 10, 2026

We brought our Suburban to Jenkins several times for an ongoing transmission issue. During the first visit, we were told it needed an update and that we should consider a transmission flush. At the second visit, we trusted the service department’s recommendation and had the flush completed in hopes of stopping the chugging. Unfortunately, the issue became noticeably worse afterward. When we returned again, we were told the vehicle had not been updated and that the transmission fluid was low—despite no leaks being found. We were then told a technician drove the vehicle 20 miles and confirmed the chugging had stopped. That was not our experience. I had barely left the dealership parking lot and pulled onto U.S. 41 when the vehicle began chugging again, even more intensely than before. At that point, we decided to seek service elsewhere. We took the Suburban to Sunset Chevrolet in Sarasota, and the difference has been night and day. Their team quickly identified the issue, provided a loaner vehicle, sent videos and inspection updates by text, and was easy to reach by phone. Based on our experience, Jenkins’ service department did not provide the level of diagnosis, communication, or follow-through we expected for a warranty transmission concern.

They are the best! Made the impossible possible for us! From the salesman to the finance and the one to sign on the dotted line went above and beyond to help us! Great experience and will refer family and friends if looking for a new vehicle. Thank you so very much

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This dealership will give you the cold should if you need any paperwork. I believe we are going on now 3 months with no paper that they can provide for a vehicle they have the paperwork for. If you get a car here, pay it off AS SOON AS POSSIBLE. They WILL do everything in their power to ensure they dodge your calls, emails, and even if you show up? They dismiss you! Not sure why its so hard to produce simple paperwork that should be available because it is a car taken off THEIR LOT and being financed. We are ... Read More

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Google - Sep 2, 2026

This dealership will give you the cold should if you need any paperwork. I believe we are going on now 3 months with no paper that they can provide for a vehicle they have the paperwork for. If you get a car here, pay it off AS SOON AS POSSIBLE. They WILL do everything in their power to ensure they dodge your calls, emails, and even if you show up? They dismiss you! Not sure why its so hard to produce simple paperwork that should be available because it is a car taken off THEIR LOT and being financed. We are now dealing with having to pay even more money because they have failed to provide paperwork, even though we are a customer and have purchased a whole car from them. Tldr: use this dealership if you want to feel what it is like to go on a tinder date. Used, sucked dry of money, and then ghosted.

Came in looking for a car and was helped by Devon, who was extremely helpful and gave a very pleasant experience throughout the day

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Jenkins customer service was exceptional!!! Devin gave time and attention to our needs! Thank you!

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The dealership is very pleasant ,go out of there way to make a friendly and happy customer ,this dealership is awesome to work with especially NateSolomon sales consultant explains all details of the car ,any questions a person has Nate didn’t hesitate to answer. I would recommend him and the dealership for further cars.

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They are a joke, the service manager does not try to listen to your concerns, instead claims you are trying to argue! I had my vehicles towed to them in March due to an issue, they had it for two days, then called us to pick it up since they stated it was ready. Once we picked it up, not even 5min later we passed the Wawa the vehicle died/turned off with the same issue, with my 2year old daughter in the car, cars go at 50mph!!! They claimed that was caused because we denied further diagnostic, so what ... Read More

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Google - Aug 8, 2026

They are a joke, the service manager does not try to listen to your concerns, instead claims you are trying to argue! I had my vehicles towed to them in March due to an issue, they had it for two days, then called us to pick it up since they stated it was ready. Once we picked it up, not even 5min later we passed the Wawa the vehicle died/turned off with the same issue, with my 2year old daughter in the car, cars go at 50mph!!! They claimed that was caused because we denied further diagnostic, so what did they do when they had my car in the shop, just guess, and they expect there customer to pay an additional $100 for further diagnostic?? And here we are today still encountering the same issue, and the service manager just keeps brining up “well if it’s the same part you have part warranty” And when I explain to her, I want to get to the bottom, of why this keeps happening, and don’t want to have to keep brining in my truck repeatedly, she claims I am trying to argue!

In all my car, buying experiences and I'm almost 70 years old.Nate solomon was the best salesman I ever had will definitely be back and send friends and family there

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Sean Walker was an excellent salesman. Very happy with our Colorado Highly Recommended this dealership

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Sean was excellent,I told him what my budget was and and he worked the numbers to come in below my budget.. Great guy,and looking forward to doing business with him in the future.. thanks Sean..

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I had a Jeep that I loved but it just wasn’t practical for me anymore. Payton found me the absolute best replacement. He was so easy to work with and I will highly recommend him and the dealership to anyone who is in the market for a new car.

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Nate was very pleasant to work with and very responsive and helped make the deal happen.

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Nick made the purchase of our truck easy and simple. I will definitely work with him again.

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Sean Walker was my salesman for a brand new Chevy Equinox. Sean was knowledgeable, professional, and very courteous. He wanted to make sure there was customer satisfaction with him and the Jenkins Dealership. All of Sean’s supporting business aspect were excellent as well. I would highly recommend using Sean Walker as a salesman and Jenkins as a dealership.

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When we were disappointed in the first truck, we came to look at Sean to get me another one. Got me one I really like great salesman. Great person.

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I don't have the best credit I didn't have the most money these people put me in the car a new car when I wanted to use one but I got a better deal better service and Nate is the bomb and so is your Finance guys and they're just absolutely wonderful

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Nate was definitely the best person I have ever worked with purchasing vehicle. He helped us tremendously finding the perfect fit that was within our finances and what we were looking for. I thank him so much and will always send anyone I know to him.

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Brought our vehicle in to Jenkins on July 25th at 11:02am due to a dead battery and a “Shift to Park” issue. We dropped it off to Jerad D., and said they would do an inspection. I specifically asked Jerad that if they needed any parts would the cost be the same as if I walked in and bought them from the parts department, he said “Yes”. On Monday July 27th he text me to let me know the findings and the cost. I asked for a quote to be sent to me. He sent me a link to a ... Read More

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Google - Aug 1, 2026

Brought our vehicle in to Jenkins on July 25th at 11:02am due to a dead battery and a “Shift to Park” issue. We dropped it off to Jerad D., and said they would do an inspection. I specifically asked Jerad that if they needed any parts would the cost be the same as if I walked in and bought them from the parts department, he said “Yes”. On Monday July 27th he text me to let me know the findings and the cost. I asked for a quote to be sent to me. He sent me a link to a web based system which was expired when I found time to go to it. I asked for it to be resent, which he did on Tuesday morning July 28th. Which to my amazement was expired as well. I asked if he could send me a .pdf of the quote. He did not get back to me until Wednesday morning July 29th, only texting me the parts & labor breakdown. On Thursday morning I said go ahead as long as he removed a ridiculous $95.00 battery install fee, due to it taking 3 days to just get a copy of the quote, which he did. Finally on Thursday July 30that 1:32pm the car was done. He was finally able to send me a scan of the final invoice, which had errors on it along with money grabbing line items. Gave the OK at 11:40am on Thursday July 30th, and was notified the work was completed at 1:30pm, You can see from the invoices and email this dealership service department will almost charge you double for the parts they use, even more if you order them online through their own website, and hit you with a 7% shop supplies fee regardless on if they used anything or not. On this particular job I can’t imagine anything was used to justify a $49.95 shop supplies fee/tax. And don’t get me started on the labor charges by using a National Labor Guide, actual time & materials should be the standard. But I will say it should be illegal for a single automotive technician to bill for more hours than they are at work. I was planning on having them due a bunch of other work, but due to this interaction and invoicing discrepancies, I decided against it. In conclusion, I would steer clear from the Jenkins Service Department, or any dealership service departments. They will over charge you on both Labor and Parts, add exorbitant shop supply charges, and rely on texting/website instead of just picking up a phone and calling when there is a problem. End of line

Unbelievable how much Time and effort was wasted dealing with this establishment. I gave him a set parameters of what I was looking for. They called me said great come on down. We have what you’re looking for. Was not even close and hidden fees. Unbelievable I wouldn’t buy a bicycle from them.

David Matthews and entire staff we're amazing! David talked concerns or me through everything and made me feel confident I made the right choice with buying a vehicle from them. Service Dept took care of any issues I had in a timely manner. You can consider me a loyal customer and I definitely will recommend your dealership to everyone I know. Thank you and God Bless..😊

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⭐ Very Disappointed With the Service and Lack of Communication I brought my truck to this dealership to have a recall issue taken care of and to have the engine air filter replaced. I was told the service would take approximately one hour, so I planned accordingly. Three hours later, I was still sitting in the waiting room, and not once did anyone bother to update me or explain why the service was taking so long. When I finally got up to use the bathroom, I noticed my truck parked outside in the designated area where completed vehicles are left. Apparently, ... Read More

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Google - Jul 25, 2026

⭐ Very Disappointed With the Service and Lack of Communication I brought my truck to this dealership to have a recall issue taken care of and to have the engine air filter replaced. I was told the service would take approximately one hour, so I planned accordingly. Three hours later, I was still sitting in the waiting room, and not once did anyone bother to update me or explain why the service was taking so long. When I finally got up to use the bathroom, I noticed my truck parked outside in the designated area where completed vehicles are left. Apparently, my truck was already done, but nobody had the courtesy to let me know! I then spoke with a service representative who said he would look into it. About 15 minutes later, someone finally came into the waiting room and told me my truck was ready. The biggest issue wasn’t the wait itself; it was the complete lack of communication and consideration for my time. If my truck was finished, why was I left sitting there for an additional 15 minutes? And if there was a delay, why couldn’t someone simply keep me informed? Customer service and communication go a long way, and unfortunately, this dealership fell far short of expectations. Three hours wasted for what I was told would take one hour is simply unacceptable. I expected much better and hope management takes this feedback seriously.

I recently visited Jenkins Chevrolet in Venice, FL to purchase a vehicle, and unfortunately the experience was very disappointing. The vehicle was priced little above what I believe was a fair market value, yet there was virtually no willingness to negotiate. On top of that, the dealership added a reconditioning fee of nearly $3,000 and a separate pre-delivery fee. When I asked what the pre-delivery fee actually covered, I never received a clear or coherent explanation. It felt like these charges were simply added to increase the final price. What bothered me even more was the attitude I encountered. Instead of ... Read More

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Google - Jul 16, 2026

I recently visited Jenkins Chevrolet in Venice, FL to purchase a vehicle, and unfortunately the experience was very disappointing. The vehicle was priced little above what I believe was a fair market value, yet there was virtually no willingness to negotiate. On top of that, the dealership added a reconditioning fee of nearly $3,000 and a separate pre-delivery fee. When I asked what the pre-delivery fee actually covered, I never received a clear or coherent explanation. It felt like these charges were simply added to increase the final price. What bothered me even more was the attitude I encountered. Instead of treating me as a customer making a significant financial decision, I felt patronized. The sales manager came across as if he was doing me a favor by selling me the vehicle, rather than earning my business. There was a noticeable sense of superiority in the conversation, while the dealership was expecting me to accept thousands of dollars in questionable fees without meaningful justification. I understand that dealerships need to make a profit, and I don’t expect anyone to sell a vehicle at a loss. What I do expect is transparent pricing, straightforward explanations, and respectful treatment. Unfortunately, that was not my experience at Jenkins Chevrolet. I would encourage anyone considering buying a vehicle here to carefully review every fee, compare prices with other dealerships, and don’t be afraid to walk away if something doesn’t feel right. I did.

I bought a brand new Chevy blazer RS. 2 weeks later I had to bring it in as the front and back needed a realignment they did that I keep feeling my car pulling.I brought it in for an oil change and asked them to check it as it is still pulling and the drivers side tire sticks out. They said they didn't find anything we left the dealership and noticed it was worse after the oil change and tire rotation. The sales man took my car for a ride with me and it was doing it none stop. ... Read More

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Google - Jul 7, 2026

I bought a brand new Chevy blazer RS. 2 weeks later I had to bring it in as the front and back needed a realignment they did that I keep feeling my car pulling.I brought it in for an oil change and asked them to check it as it is still pulling and the drivers side tire sticks out. They said they didn't find anything we left the dealership and noticed it was worse after the oil change and tire rotation. The sales man took my car for a ride with me and it was doing it none stop. When we got back he had a manager look at it and agreed the tires are not right. Then another manager took it out for about 20 minutes came back asked us to take a ride with him as he is not finding anything we all did even the salesman. When we got back we talked and he said they want my business and would take my car and see if they can create it again but right now they don't have a loaner. They will call.me as soon as there is one. That was June 15th still haven't heard back from them. But honestly didn't think I would. I will be reaching out to the corporate office and filling a complaint.

Great dealership to work with. Very smooth approach and transaction was seamless. Happy to say shopping for a new Truck was fun and we drove away happy with how we were treated. Thank you

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Nate worked hard to find the right car and the best deal for me. The whole team made it a fast and smooth transaction. The first time I felt no pressure, no buyer's remorse - so happy with this purchase! Thank you, Nate!

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Most ambush fees I’ve ever seen by any dealer. Other reviews warned about this. Sales person was great at their job.

Charged $1200 for a repair that according to the internet should have been a recall and costs ranged 300-800. Did receive a 10% refund from GM HQ after I lodged a complaint. This took about 8 weeks. Have unsubcribed to their site numerous times and even had GM HQ representative unsubscribe me and yet still getting promotional e-mails.

The initiative of Dave is great! His is continually trying to satisfy the customer! Even after delivery, he is still making sure the customer is satisfied.

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The best dealership I have ever felt with. Courteous , knowledgeable , willingness to help and just a pleasant buting experience. Jim was excellent but Chevrolet had too many papers to sign. Tommy, my salesman bent over backwards to get a deal done He was respectful and got my humor lol. Even after the sale he guided me through the options on car. I had been to GMC, Nissan and Toyota but were pushy and didn’t want to deal. I would recommend all my friends to check out Jenkins Chevrolet when they need a car or service. Other employees were so ... Read More

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DealerRater - May 8, 2026

The best dealership I have ever felt with. Courteous , knowledgeable , willingness to help and just a pleasant buting experience. Jim was excellent but Chevrolet had too many papers to sign. Tommy, my salesman bent over backwards to get a deal done He was respectful and got my humor lol. Even after the sale he guided me through the options on car. I had been to GMC, Nissan and Toyota but were pushy and didn’t want to deal. I would recommend all my friends to check out Jenkins Chevrolet when they need a car or service. Other employees were so friendly and helpful to me. I’m happy I met Tom, Tracy at the welcome desk and young man that filled up my car and to the detail men did an excellent job. I was and am very satisfied I dealt with Jenkins Chevrolets.

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Horrible. Bought an overpriced lemon. Been in the shop for 4 days. Hooked it to a computer at auto pard store. Show transmission codes. When I took it there they show the same. Get a call today that there is gas in the diesel tank. Not possible. I would NEVER recommend you go there

Sales team worked well with me even the Manager put forth a solid no pressure approach. Good mix of same model vehicles to choose from. Jim in finance was very pleasant. I would recommend Jenkins Chevrolet of Venice.

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Absolutely the easiest and friendliest car shopping experience we have ever had, will definitely come back for any future vehicles.

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UI am a 78 year old retired Grampa in a 54 year old marriage. From Michigan, GM was a client, and I have always loved speed, Not reckless stuff; just that road course sound and the feeling in my fingers when they are wrapped around the steering wheel of a beautiful, growler, THIS PLACE IS FREAKING AWESOME!!! THEY SELL COST. NOT PRICE. Christine, Tom and Nick are now our automobile trinity. It’s our absolute pleasure to play a part on our own team. God Bless……. .

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Easiest vehicle purchase that I have ever had. David Dupre was excellent to work with.

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Dave Mathews helped immediately when we pulled in with engine light on. We are from out of state. They got us in and checked everything out We’re very happy with everyone here

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My service advisor left for the day and did not notify me my car was done so I was sitting there until 530 when everyone else was closing up for the day.

They are great everyone did their best to help me get into a vehicle. I would recommend them to anyone to get a vehicle

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Awesome… my sales person David Mathews was great as well as the entire team. Thanks

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This is the Second vehicle I’ve purchased at Jenkins Chevrolet and was treated 5 Star and service is outstanding !! Highly Recomend this Dealership !!

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sedvice dept is well organized and willing to help with your problem from when you drive up untill younpick up your vehicle

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