Customer Testimonials
Exceptional service!
Jenkins Chevrolet of Venice is AWESOME! They truly are a full-service auto care facility! They run a tight ship, so you get in and out as quickly as possible, and you are treated like a welcomed guest as you wait. I wasn't expecting to receive a VIDEO OF MY CAR'S INSPECTION, but that is what I received in a text message -- a link to visual proof of what the service tech checked. I also received a complete list of all the things needed and completed, beyond the regular inspection. Jenkins is definitely my go-to auto service business!
I was able to get my vehice towed and repaired for free, doesnt get any better than that ! Didnt have an appointment and was fixed the next day !
Everyone is very nice. They had a lot of customers today so I dropped my car off at 10:15 this morning but couldn't pick up until late afternoon. I did set another appointment to fix the issues with my car. Today they changed the oil and rotated the tires.
Jenkins Chevy is absolutely the best dealership auto repair center around. They always get my vehicle issues addressed immediately. I call other closer Chevy dealerships (Sunset Chevy) and it is always a hassle to even get an appointment to see what is wrong, usually 2-3 weeks out and another week to repair. NOT Jenkins Chevy, same day appointment and same day reapirs!! This is my third experience and it is always amazing and a huge stress relief.
We always receive great service from Jenkins Chevrolet Service Department.
Diondre was very professional, courteous, and kept communicating with me on the step by step process on getting my 2018 Suburban fixed at their location. I was very pleased on the outcome after I received my ride back. Thank you sir helping me through this experience!
Great service visit Cierra help us out took care of oil change and new wipers we needed. We had a damaged windshield and she even contacted insurance and set up time to check it out all under our insurance. We have been using this dealer for years and always a great experience!!
Unlike other dealerships that gouge with excessive fees, Jenkins Chevrolet offers deals on typical maintenance services and delivers them through a customer oriented streamlined service. Highly recommend.
It was a good experience and they got the job faster than approximate time😀
Service was quick and friendly! James worked hard to get me in for same day service!
Without an appointment, i got a prompt service and without hassles. Super satisfied as usual from the jenkins team.
Once again prompt professional service
Performed an oil change, tire rotation, and a multi inspection within a half an hour
We were having an issue with our 2024 2500HD and brought our truck to Jenkins Chevy for service. They listened to us when we explained our problem, kept the vehicle spotless while servicing and fixed the issue in an expedient manner. They were polite and welcoming making us feel like they genuinely wanted our business. Something lacking in many businesses these days, in my opinion. We wholeheartedly recommend them and plan on returning for all our Chevy service needs.
Outstanding service. On time, friendly, professional, and they know their business
Quick and courteous!
Awesome service dept. Had a slow tire leak. In and out in 1/2 hour.
I was highly satisfied with my service at Jenkins Chevrolet, thank you.
This is the second car that Jenkins Chevrolet of Venice has serviced for me. I purchased my current car directly from the dealership. Through insurance, the dealership has provided my current car with over $5,000 in parts and labor at NO COST TO ME. I highly recommend this dealership for the quality and honesty of the service department. You can't find better.
They treated my daughter’s vehicle with great care, knowing it was possibly a brake issue. The communication with my 17-year-old was incredible. She felt very respected and cared for especially by DeAndre who insisted that everything be checked thoroughly. It was a great experience. My daughter said that everyone she encountered was very helpful and friendly. Thank you to all.
Jenkins Chevrolet of Venice did another great job by keeping my scheduled oil change on time and by getting the job done quickly and efficiently. Great staff, well organized.
Amazing service ! Friendly, knowledgeable and very professional! Thank you all at Jenkins Chevrolet of Venice !
Very pleasant experience they took great care thanks
Enter staff went above and beyond to provide excellent service!
Ciara jones was a great service advisor. Went above and beyond to make me feel happy.
So I bought the most expensive truck I have ever purchased expecting the truck to have the the standard specs. A 2024 2500 LT diesel. The first problem was the truck had a lowered payload capacity which was never disclosed. Now I discovered the truck has a smaller fuel tank than what is standard which was never disclosed. I told them I was buying the truck for road trips. I really thought these people were good but everything after the purchase has gone south. This has turned out to be the worst vehicle purchases I have ever made. I would have never ... Read More DealerRater - Apr 11, 2025
This Chevy dealership really helped me out in a pinch. The service advisor, Jason Lewis, was able to provide emergency repairs to my vehicle. He went above and beyond and provided a customer service that exceeded my expectations. I was out of state, and on vacation, and even though this wasn’t my home dealership, he treated me as if I were Family. If I ever am in the area again, and I will be, I will go to Jenkins Chevrolet of Venice to get that service.
Great service. Good people especially Jared. Thank you.
Was kept up to date on the repair. Car was repaired. Currently no issues.
My 3rd new car from Jenkins! My salesman was Timothy Churchill. I checked in on their inventory March 24th. I was looking at turning in my Chevrolet Traverse which I leased. I decided to look into a 2025 Chevrolet Equinox. It's a little bit smaller without a 3rd bench seat. The storage space is still more than adequate. I returned on the 25th of March to focus on my choices. I was very impressed with the ACTIV edition of Equinox. It has knobby tires for that off road look and performance. I arrived at about 1pm. I wasn't prepared ... Read More Google - Apr 8, 2025
Good service quickly
The service department and salemen were very friendly.
I bought a truck from Nate in sales and it was a very smooth and easy process. I would definitely recommend him and Jenkins to buy a vehicle.
The service team was very good to deal with but they could not find or fix my problem
It was good
Service advisor was nice and vehicle was serviced quickly and explained what was done thanks again for a great job
Service at Jenkins has always been 100% All Canadian snowbirds should use them. You won’t be disappointed.
Service was prompt and loved the added inspection report
Recently I bought a used 2022 Chevy Trax from Jenkins Chevrolet. Greyson was my sale's rep. Awesome guy. I met Dave as well. Definitely if you need a new car head there way. Yesterday I took my Trax in for service because of a few issues. Both weren't covered by warranty. The costly fix was covered by Jenkins. Thank you! What a great group of people there. I highly recommend Jenkins Chevrolet for all your service needs.
Amazing service loved it
Diagnosed the problem with my Suburban and replaced the alternator and battery quickly. Great communication!
Business was smooth, everything went nicely and I couldn't recommend the dealer more. Amazing service from everyone involved.
Nate and Jenkins were great for purchasing a truck. The whole team was great and friendly
took truck in for a airbag recall and when got it back my dash was cracked were they installed it, i pointed it out to them, first said they didnt do it then told me they told me this could happen which was never told to me or i would have told them dont do it, so here i am my truck is worse now then when i dropped it off, AVOID THIS PLACE
Cierra Jones is an excellent order writer. She assisted me with my Silverado and did an excellent job. I am happy to have her take care of my vehicles. Scott Bennett
Got what I was looking for. However, was missing things included in the sale and takes weeks/months to get them. Make sure you read everything included and see it on the vehicle.
Avoid this dealer. Ordered parts which I was forced to pay in advance and was told I would get a call when they came in. 3 weeks later still no call. Why? The parts were never ordered. Two more weeks no parts and had to make a bigs stink to get a refund. Find a reputable dealer, this isn’t one.
Timothy Churchill was our sales rep and he did an amazing job. He went out of his way to help us. He is an Excellent Sales Rep!
Customer dissatisfaction seems to be their specialty.
I dropped off my car with a check engine light on Thursday and received a call on Tuesday that my car was done. I picked up my car at 8:00 and drove two miles down the road and the light came back on, turned around went back and Jason said that they would get it right in and I should be out of there in an hour.
seven hour later the car was still not fixed.
At that point I decided that the service department was completely incompetent and took my car.
As it ... Read More DealerRater - Feb 15, 2025
I would not recommend the service department. I have a noise coming from the drivers side window especially at higher speed. I made an appointment for Jenkins Chevrolet to diagnose the problem which they suggested replacing the weather stripping around the window. Brought my car back in for another scheduled appointment for them to replace and after 6 days the weather stripping was finally replaced. This did not fix the issue at all and still getting a loud noise. I’ve tried contacting Jenkins Chevrolet multiple times through phone calls and text but have not received a call or text back.
Had a pleasant experience working with Dave.. He was patient with our questions and made himself available even on his day off. Will contact him again next time.
My salesman Tim Churchill helped me purchase my 2025 Tahoe from Michigan. From the salesman to the financial dept everyone was awesome and it went so smooth. So i would recommend Tim and staff to help no matter what state your in!great job everyone!
Make sure if you buy a car new or used and invest in an extended warranty through GMC that you read the fine print or research problems specifically with the torque converter on any of their vehicles. We bought one and the warranty company specifically stated that they weren't covered under the warranty. We bought a traverse. There is a class action lawsuit dealing with issues specifically for this being heard in March. Ours is failing and we were told it's our problem. They know/knew this existed on their vehicles and have failed to address or fix/... Read More DealerRater - Jan 10, 2025
Horrible experience! Dropped my corvette off on December 10 for an a/c repair that I know & verified through other Vette mechanics should’ve only taken a week at most! It’s now going into a month and they still have my car! I’ve been told several times it’ll be ready at end of the week. I’ve asked to speak to a manager several times with no call backs! On Tuesday 12/31 it was supposed to be ready, of course I had to call to find out if I was still getting it today & was told after ... Read More DealerRater - Jan 2, 2025
This dealership uses a lot of Buts ands, And unfortunately. Not much on customer satisfaction. They are no different than any other place. They double talk, promise and under deliver like no other. After charging $185.00/hr to check the starter
And flywheel they then said the real problem was the battery fuse assembly
And a coolant leak was the reason for the car running poorly and a no start condition. 3 days later of silence they I formed the owner that her engine was fried. Lol I think they should have k own that Ling before the coolant leak and a ... Read More DealerRater - Dec 26, 2024
BUYERS BEWARE!! Jenkins website advertised MSRP is not honored. They added over 7000 dollars to the vehicle price as a dealer adjusted price. They then tried to apply my personal 7500 dollar EV tax credit to get the price down to MSRP without telling me until I questioned the fact I would not be getting a tax break. They took the 7500 for their pure profit. Thankfully we knew the process because we had other EV vehicles we purchased in the past and caught them!! Top management was involved. Very dishonest dealership in many ways. I ended up buying the same model that ... Read More DealerRater - Dec 17, 2024
On September 3rd. I purchased a 2023 Buick Encore. My sales person was Viktoria Tapal. She did a, great job. Then I met with Mr. Cloud for financing. We were at the dealership for approximately five hours. We were very tired and signed the papers. The next day I looked over the papers and it appeared to be a service plan which gave me basically 10 oil changes at a cost of $2238.00. I called Mr. Cloud back the next day and left a message that I would like to discuss this with no reply. I then contacted the warranty company who told ... Read More DealerRater - Sep 26, 2024
BEWARE OF THE JENKINS PACKAGE SCAM. Unfortunately I fell victim to this scam and didn't catch it at the dealership. Online price was listed 55k then they will throw in a Jenkins package which is nothing more than window tint, floor mats and a couple other items. The package raised the price from 55k to 65k almost. I didn't catch it at the dealership because I brought my two young kids and they focused on the trade in value negotiations more. I reached out to the manager the following day while overlooking the contract and voiced my frustration ... Read More DealerRater - Sep 3, 2024
When I was looking to purchase a new vehicle, the dealership did not have the vehicle with all the features I wanted. So I asked to order the vehicle. The salesman then introduced to me to the sales manager who stated since my lease was up in a month, GM would not let me extend my lease while I waited for delivery of the new vehicle I wanted to order. So when I went home I called GM Financial and they said there is no problem extending a lease, I just needed a order number after the fist month expired ... Read More DealerRater - May 10, 2024
The service “advisors” do not have a clue. I am having an electrical problem with my wives vehicle and stop by Wednesday afternoon to set up an appointment. Advisor set up an appointment for 3:15 Thursday. I left work early and when I arrived I was told it would take several hours to find and repair the electrical problem and would have to leave the car. NOT WHAT I WAS TOLD ON WEDNESDAY!! Last time i will ever come into your service or sales departments and have my time wasted.
I brought my 2019 Chevrolet Silverado in for a check engine light and it was running really rough all of a sudden… i made an appointment over the weekend to drop it off on Monday morning when they opened, had it there before they opened. I didn’t even get a call until Tuesday at 3PM that they could not start it, it needed a new starter at a cost of nearly $1,200, and they could not diagnose anything else until I agreed to have them replace the starter. I started the truck up and drove it there just fine by the ... Read More DealerRater - Mar 18, 2024
Dishonist service department . Wanted gm parts ( brakes and rotors ) got after market parts and only found out because I asked what parts I had to fill out rebate . Only then did they confess . I complained and said I would not of gone to dealership for aftermarket parts . They charged me price for gm parts on bill .They said we will review bill with service manager . Don't call us we'll call you was there reply. No call ,nothing . Also brought in car because it wouldn't start some times . They said it was key fob . Was not the problem . ... Read More DealerRater - Oct 22, 2023
Aaron M, the sales person is the best person I have ever encountered in a car dealership. He is not like any other typical car sales person. Aaron didn’t use any pressure tactics and only care about fulfilling what I wanted to accomplish!! If you need a car go see Aaron and you won’t regret it!!
I recently stopped in and spoke with John Piroli. There wasn’t anything available on that day but John called on Thursday with a car he thought might work. And he spent a lot of time with me and my wife and we purchased a 2019 Honda Passport which is an excellent choice and suits our needs. Although John is new, he showed competence but was honest when he didn’t know an answer to our questions. We had confidence in him and are pleased with our purchase. John will be very successful in whatever he undertakes. He has all the ... Read More DealerRater - Jun 26, 2023
My original experience overall was extremely bad dealing with their General Sales Manager Chris. Unfortunately, the Sales Manager Tommy got stuck in the middle of some overall unprofessional decisions made after our original signed agreement was completed.
This caused my mother several stressful and complicated issues with their sales department. However, the overall General Manager Ken is an upfront and honest man. We were able to discuss and come to an agreement to redeem the situation for her moving forward and Tommy was helpful along the way.
That shows when dealing with customer service in the purchase of a large ... Read More DealerRater - Jun 23, 2023
Everyone at the dealership was very patient during the sale. English is not my first language and Kevin Shen, Jesse Jones and Randy Schofield all went the extra mile to make sure I understood what was going on and got me a great deal.
Used True Car buying service for a corvette price on the buying service from this dealership was 200.00 under invoice when I called to close the deal they wanted 40000.00 over invoice and would not honor the price they agreed upon with True car buying service and would not return their call or mine what a greedy and dishonest dealership
Were very helpful in getting my vehicle serviced. They were timely and made sure all my needs were taken care of.
I bought it for him 2023 Chevrolet Silverado the msrp was 75840 and add xxxxxxxx for another 11000 dollar that’s why is a fraud I never go to buy any car for this dealer
My rights were violated do not go to the company they took my down payment and committed so many violations on me and my rights they took my information and gave it to other parties with out my permission
Absolutely ridiculous! They have a Corvette advertised on their website for $79065. Called to inquire about it and was planning on making the drive down to look at it until they told the price is actually $129900. False advertising is no legal Jenkins Chevrolet. A $50,000 dealer markup? Are you kidding me? On a 1LT to boot! What a joke!
Jesse was fantastic! Very professional, listened to my needs, and got me a great deal. Would highly recommend!
Went to few different dealerships and they couldn't get me the payment I wanted but Chris Langlois at Jenkins Chevrolet went beyond my expectations to get me the payment I was looking for. Jenkins Chevrolet and Chris Langlois is awesome so if you're looking for a new vehicle I would recommend Chris Langlois at Jenkins Chevrolet.
Deceptive practices by this dealership wasted my time. I talked to Mike Trapani about buying a vehicle. We discussed the price, I asked if there was a premium on the vehicle and he told me no. Once I got all my trade and other information to him through multiple conversations (7 hours later) he sent a buyers order with a $10,000 mark up on the vehicle. $5,000 market adjustment and $5,000 non-negotiable "dealer services". There is another review with the same story and a different sales person I see now. This is obviously a deceptive sales tactic that comes from the top. ... Read More DealerRater - Feb 2, 2022
Went in to order a new Colorado pickup only to find out they wouldn't deal on an order without $10,000 in extra markups. $5000 in a mandatory Jenkins option package and another $5000 in just plain markups since there's a shortage in vehicles. Plus 12 weeks waiting. Total rip off. Bought new from Ferman Chevy w/o markups.
If possible I would give Jenkins (formerly Bill Buck) Chevrolet 10 stars. We have always had exceptional Sales, Finance and maintenance with everyone here. Our most recent experience was with Bernie Erickson who is an outstanding sales person. Bernie went above and beyond to understand our needs and make solid intelligent recommendations for our next lease vehicle. Jake Neely is always excellent in assisting our customer needs and requirements. Between these 2 gentlemen we cannot say enough as to how they exceeded our expectations. This is our 6th or 7th car leased with this dealership and never had any issues. We appreciate ... Read More DealerRater - May 25, 2021
Scammed my 89 year old father with alzheimers into buying a car he could not afford. This "man" should.be ashamed of himself. Disgusting individual.
What kind of a dealership knowingly sells a car to an 89 year old man with dementia and no possible way of paying? Jenkins Chevrolet!!!
Apparently the pandemic is over. A few plexi glass in front of the workers but when I went into the waiting room there were 7 people unmasked, no social distance and many out in the lobby in the way of being able to check in for car maintenance safely. No signs to mask or social distance & 90% of the staff I saw were unmasked. Not everyone is old enough to get their vaccine so we rely on businesses to make it safe to come to their business. I waited 1.5 hours outside in 83 degree weather for an oil change & recall. Not ... Read More DealerRater - Mar 11, 2021
Worst dealership to work with! Didn’t follow through with their word, then was harassed and threatened by the manager. Thankfully all is recorded and in voicemails. He kept referring to me as “little girl” and was very sexist! A deputy escorted me back there so I could return the vehicle! Buyer beware!
the best sales manger i ever dealt with very nice guy treats me like family every time i see him . thanks again for great service .
My parents just bought a new 2021 blazer and they got a very low amount for their trade in. Then their brand new Blazer with 17 Miles on it needed a new transmission! They brought it back on a Sunday and were told that they don’t have a car to give them until tomorrow. I went there and complained and all of a sudden they have a car to give them. They did replace the transmission and hopefully it doesn’t fail again but I have seen online that someone else had the same issue at 1500 miles. So today I looked ... Read More DealerRater - Feb 7, 2021